Free Dark Chocolate = Good Customer Service

Posted by on February 21, 2010 | 14 Comments

As my husband and I were checking out in the Whole Foods line-up, I spotted them, miniature dark chocolates from Lake Champlain. I inquired on the price and the checker responded, “59 cents … they are really good.” My husband piped up with a stern “You don’t need that right now.” Don’t worry ladies, it wasn’t a weight implication, he just knows how we both seem to be at constant battle with our sugar cravings. I backed off, knowing he was right.

But time passed, as we stood and waited … the checker made a major error when scanning in some items, and we ended up being “those people” who hold up the line … when it is really busy, of course. And isn’t it ironic that when the lines are piling up, the manager is nowhere to be found to override a simple charge? Regardless, the checker was very apologetic, and she must have seen me ogling those chocolates the whole time, because just as we were leaving, she handed two of them to my husband and said, “Here you go. These are for your patience.” My husband thanked her and said that his wife would be very grateful. He knows me all too well.

Lake Champlain Dark Chocolate

I know, just a 59 cent item, but it did mean the world to me … both the excellent customer service (thank you Whole Foods, we shall return) and getting to discover these marvelous chocolates. I had never sampled Lake Champlain before, and though I tend to like dark chocolate that is 60 to 70%, this 80% chocolate was heavenly. It was smooth, deep, rich, and had just the right amount of sweetness. Some really dark chocolates are too chalky and bitter for my tastes, but these were seriously soothing. Yes, my husband graciously gave both of those chocolates to me, and I confess that I didn’t hesitate to take them!

Lake Champlain Dark Chocolate

This is not frugal chocolate mind you; it is a splurge. But, when you are watching your pennies, those $.59 minis are extremely satisfying! Just wanted to share, as I assume a few (okay quite a few) of you are dark chocolate fans like me. So what is your favorite brand / type of chocolate? Do tell! I think we would all love to know.

Sorry FTC, this review is on Whole Foods, and I will be buying these chocolates with my hard earned cash (for a special treat of course) in the future.

Lake Champlain Dark Chocolate

Time for dessert …


Filed Under: What's Leftover

Comments (14)


  1. Sarah says:

    I love those chocolates. My husband is always a sucker for them.

  2. I didnt even know those existed. As a 1 income supporting 3 people household, I dont go to WF except 1x/month and i buy 2 jars of veganaise and walk right out. I dont look around, i dont pass go, I get my veganaise and leave. Or, $500 later I’d be there. And wait, a few yrs ago, I did just that. ALL The time! Life’s diff now 🙂
    Love the looks of those, holy crap they look amazing. I think my fave dark choc involves Sees’ Candies. LOL I have never even had Newman’s Own. I have had Scharffen Berger, Dagoba, and eco friendly one i am spacing the name..they are all good. but my homemade coconut oil choc these days OR sees’ is the best 🙂

  3. Fiona says:

    I can smell it right now…

  4. Bekah says:

    Oooh man I adore this post! Dark chocolate, customer service and Whole Foods all in one! I love Whole Foods and have got to hand it to them for creating such a great business.

    And YES, you got one thing right, I do love my dark chocolate! I have tried many, and keep going back to Chocolove 70% or 77% depending on the time of year and batch. Both, when made correctly, are suuuper smooth and melt in your mouth!

  5. Tyler says:

    free dark chocolate?! that would make my day, too! enjoy your dessert 🙂

  6. veggievixen says:

    what a tease!!!

    seriously awesome 🙂

  7. Michelle says:

    Ahhh i love the flavor of dark chocolate, though I can’t say I’ve ever had 85%!! That is…pretty bitter right? hahah The wrapping on that chocolate square is gorgeous…I’m just a sucker for pretty packaging!

  8. I bought one the other day as a special treat during my work trip. I figured hey I was getting my lunch from the salad bar and no something at the hotel so a seriously good chocolate was worth it!

  9. I hate being the one to hold up the line too! It is nice to know that there are nice people out there that can recognize good customer service will pay off! I will have to check for those chocolates when I go to whole foods again…unfortunately, those times are few and far between!

  10. I haven’t had those chocolates, but they look heavenly! And I love that you aren’t embarassed to “hold up the line”…as I did it the other day with a $5 coupon off baby formula. I wasn’t going to give!

  11. Michal says:

    Did someone say… chocolate? 🙂

  12. Hey! That’s the best when your patience is rewarded esp with chocolate!!

    Enjoy : )

  13. I love Lake Champlain chocolate in general, and since they are made in Vermont, they were part of our destination wedding (in Stowe) and have a special place in my heart for that reason. 🙂

  14. Kathleen says:

    These are my favorite. I feel they are well worth it especially considering my serious sweet tooth and the fact that I can eat 2 squares or less and be happy (as opposed to copious amounts of ice cream). I buy the bar and split it up, I assume it’s cheaper. I love the creaminess-I hate bitter chalky chocolate. This chocolate is great with hot tea.

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